Terms of service

of Will Code Academy

§1 General provisions

1. These terms and conditions (hereinafter: Terms) define the conditions, rules and manner of providing and selling Services by the Service Provider to the User. The condition for using and purchasing Services is to read and accept the provisions of the Terms, the current version of which is available at https://willcodeacademy.com/en/terms-of-service and the privacy policy (hereinafter: Privacy Policy), which is an integral part of the Terms. The current version of the privacy policy is available at https://willcodeacademy.com/en/privacy-policy.

2. Services may be provided to Consumers and Entities and Companies from the European Union, in accordance with the law in force in Poland and the European Union. Consumers and entities from outside the European Union cannot use the Services or claim any rights from using the Services contrary to the provisions of the regulations. The time zone applicable to the Service Provider is CET (Central European Time).

3. The owner of the Service is: Will Code Academy sp. z o.o. with its registered office in Krakow, ul. Szlak 77/222, 31-153 Kraków, entered into the National Court Register by the District Court for Kraków-Śródmieście in Kraków, XI Economic Department of the National Court Register, under the number KRS 0001022887, having NIP: 6762637710, REGON: 524616876, share capital 10,000.00 PLN fully paid up (hereinafter: Service Provider).

4. The Terms are effective as of September 1, 2024.

1. Service (otherwise Website, System, Platform or Application): a website available at the address https://willcodeacademy.com.

2. User: A company or an individual who visits the Service through a web browser and has a registered User Account.

3. User Account: an individual account created by the User in the Service, required to place an Order. Using the User Account requires accepting the Terms and Conditions and Privacy Policy.

4. Private Context: a mode of using the Platform in which the User uses the Services and acquires Credits solely for their own use.

5. Team Context: a mode of using the Platform that allows sharing Services and Credits with other Users.

6. Team: a functionality in the Platform that allows sharing Services and Credits with other Users. Each User can create a new team and invite other people to it.

7. Newsletter: a voluntary, free and cancellable service provided electronically, consisting of sending by the Service Provider to the email address provided by the User information related to the subject of the Service Provider's activity and commercial information concerning the Service Provider's current offer.

8. User Panel: a private part of the Service that allows access to selected Services, available at the address https://willcodeacademy.com/en/dashboard.

9. Price List: the current list of Services with prices, visible in the Service.

10. Order: purchase of a specific Service, Subscription or additional Credits by the User. Orders can only be placed on the Website, online.

11. Subscription: a recurring credit card payment for one or more Services.

12. Credits: monetary funds on the User's virtual account, which can be used to purchase specific Services. Upon creating an Account, each User receives a certain amount of free Credits to use.

13. Payment deadline: the deadline for settling the payment for the Service purchased from the Service Provider, specified each time in the offer for a given Service.

14. Service: a service provided in whole or in part electronically through the Service, by the Service Provider to the User, in accordance with the law and the rules set out in the Terms and Conditions. Types of provided Services have been listed in §5.

15. Agreement: an agreement between the Service Recipient and the Service Provider for the provision of services, concluded electronically within the meaning of the Act on the provision of electronic services of July 18, 2002, concluded at the time of placing an order by the Service Recipient for the Service offered on the Website.

16. Private Person (otherwise Consumer): a natural person with full legal capacity who has entered into an agreement not related to the business activity carried out by that person or the profession performed, as well as a natural person entering into an agreement directly related to their business activity, if it does not have a professional nature.

17. Company: a natural person conducting business on their own behalf or a legal person, or an entity not having legal personality, which is legally capable of entering into an agreement with the Service Provider.

18. Third Party - a natural person including conducting business, a legal person, or an entity not having legal personality, who has made a purchase on behalf of natural persons indicated by this entity, as a User.

19. External Payment System (otherwise Stripe): an electronic payment system used on the Website. The full Stripe terms are available here.

20. Force Majeure: intended or specific (natural) use, the occurrence of which is beyond the control of the Service Provider (e.g. fire, explosion, power failure, earthquake, flood, cloudbursts, riots, civil action or military, war, act of attack (including cyberterrorism), cyberattacks (e.g. DDOS), actions and/or omissions ICT network operators, other random events.

§3 Technical requirements

1. To use the Service properly, you need a device with access to the Internet and the Google Chrome, Apple Safari, or Mozilla Firefox web browser in the latest stable version.

2. The user's computer must have all the necessary accessories specified in the offer for the service offered by the Service Provider, and be free of viruses and connected to the Internet.

3. The Service Provider is not responsible for difficulties in using the service, resulting from incorrect configuration of the User's software or hardware, or resulting from problems with the User's hardware or internet connection.

§4 User account

1. Creating an account in the Service is free and required to place the first Order.

2. The owner of the User Account in the Service can be an Individual or a Company. Individuals who do not have legal capacity or have limited legal capacity (including persons who have not reached the age of 18) can create a User Account only if they obtain the consent of a legal representative or guardian.

3. To create an account in the Service, you must log in to the Site using a Google, Microsoft, or GitHub account and accept the Terms of Service and Privacy Policy. For security reasons, other registration methods (including creating a local account with a password) are currently not available.

4. Registration is free. After creating a private User Account, the User receives free credits, which can be used to test our application. The number of credits may be limited when one User creates multiple different accounts.

5. The User undertakes not to take actions aimed at gaining access to unauthorized data or destabilizing the operation of the Service, or that may in any way hinder the use of the Service by other Users.

6. The User undertakes not to read data from the Site in an automated manner (so-called web crawling). Any violation of the above prohibition may result in the immediate deletion of the User Account, as well as civil and criminal liability.

7. User accounts that do not comply with the rules of the Regulations may be blocked or deleted. The User will be notified by e-mail before such an operation. Deleting a User Account is tantamount to terminating all Agreements concluded by the User. The User loses access to all Services, including purchased Services.

8. User accounts that are not used for a long time may be blocked or deleted. The User will be notified by e-mail before such an operation, in order to have a chance to extend the validity of the Account. Deleting a User Account is tantamount to terminating all Agreements concluded by the User. The User loses access to all Services, including paid Services purchased.

9. The User may at any time stop using the Service and delete the created Account personally in the User Panel, by sending the appropriate information to the e-mail address info@willcodeacademy.com, or to the Service Provider's correspondence address. Deleting the account results in blocking access to purchased Services.

10. To provide and optimize the Services, the Service Provider may collect detailed data about the actions performed by logged-in Users through the Service. This data may be stored in an anonymized manner even after the User Account is deleted.

11. The only exception to the previous rule is User credits. To prevent continuous deletion and re-creation of an account, credits are assigned to the User's email and are not deleted after the User's account is deleted.

§5 Types of services provided

1. Skill Mapper is a training-recruitment service provided in various languages, available to consumers, Companies and other Entities.

2. The purpose of the Service is to improve IT recruitment and training processes by creating and sharing recruitment tests and confirming IT skills.

3. The Service is provided fully remotely, using a website and additional electronic tools. Using the Skill Mapper requires having a specific number of Credits. Using the Service starts after creating a User Account.

§6 Conditions of service provision

1. Upon the creation of an Account by the User, the User enters into an Agreement with the Service Provider for the provision of Services, the terms of which are described in this Regulation. The Agreement lasts until the User's Account is deleted.

2. The User has the right to withdraw from the Service and delete their account at any time without giving a reason. To do this, use the appropriate button in the User Panel.

3. Payment for the service is made at the time of placing an order for additional Credits.

§7 Payments

1. Payments in the Service are made through the External Payment System (Stripe). Personal data and/or credit card data needed to make payments are stored in Stripe.

2. To document the sale of the Service through the Service to the Customer, the Service Provider issues a VAT invoice. The VAT invoice is issued at the time of purchase.

3. The Parties agree, and the User consents to receive invoices to the email address provided during registration or another email address provided at the time of purchase.

§8 Termination of the agreement

1. In accordance with the applicable provisions of the Consumer Rights Act of May 30, 2014, the User who is also a consumer may withdraw from the Agreement within 14 days from the date of its conclusion by deleting the User Account.

2. In the event of withdrawal from the agreement, the Consumer has the right to request the Service Provider to return all purchased and unused Credits. To do this, one must send an email to: info@willcodeacademy.com, Within 14 days of receiving the email, the Service Provider will return all purchased and unused credits to the User. Used credits are not refundable.

3. Withdrawal from the Agreement for a given Service results in blocking access to all purchased Services.

4. The Service Provider has the right to immediately withdraw from the Agreement and delete the User's account in the event of a breach of the Regulations by the Service Recipient, such as:

a. misleading as to the identity of the Service Recipient,
b. violation of any applicable laws, rules of social coexistence and good manners, as well as the provisions of these Regulations,
c. using the information made available in the Service for any purposes contrary to law or these Regulations.

5. In the event of a breach of the regulations or violation of the law, the Service Provider will not refund the User any costs incurred.

§9 Complaints

1. The User has the right to submit a Complaint within 30 days from the date of finding a defect or irregularity in the provision of the service ordered by the User from the Service Provider. To this end, a statement of Complaint should be sent to the following address: info@willcodeacademy.com, providing a description of the irregularity, as well as an indication of the circumstances justifying the claim.

2. The response will be sent to the email address provided in the notification.

3. The complaint will be considered as soon as possible, no longer than 14 days.

4. In a situation where obtaining additional explanations from the Service Recipient is necessary to consider the notification, the deadline for responding to the notification is additionally extended by the time of providing explanations by the Service Recipient.

5. Filing a complaint does not affect in any way payments or the provision of Services.

§10 User rights and obligations

1. The User has the right to:

a. manage their Account,
b. use the Service and Services in accordance with the Regulations,
c. propose amendments to the Service and Services, fill in satisfaction surveys with Services,
d. view and update their personal data,
e. direct inquiries to the technical support department and/or submit a Complaint,
f. resign from optional marketing content, including the Newsletter,
g. withdraw from the Agreement on the terms specified in the Regulations.

2. The User undertakes:

a. before creating an Account, check whether they meet the technical requirements necessary to use the Website and the Service,

b. not to provide personal data of the Service Recipient and the User to Third Parties, or other Service Recipients, except in cases specified in the relevant legal regulations,

c. not to violate the copyrights of the Service Provider, including provision of paid or free materials from the Service to Third Parties,

d. not to use the Service in a way that disrupts the functioning of the Services, makes it difficult for others to use the Services, violates the rights of Third Parties, good manners or legal regulations.

§11 Rights and obligations of the Service Provider

1. The Service Provider has the right to:

a. update the Website, Services, Price List and Regulations,
b. change the prices of all services (except prices of current subscriptions) without notifying the User,
c. send important information about the Services to the User's e-mail address,
d. administer the User's personal data for the purpose of providing the Services,
e. analyze the User's actions and data in order to optimize the Services,
f. block and delete User accounts that violate the Regulations,
g. cancel the Service at any time, without giving a reason.

2. The Service Provider undertakes:

a. to perform the Services in good faith based on this Regulation,
b. to inform Users about significant changes in the Services and Regulations,
c. to inform Users about changes in current subscription prices
c. to remove faults and errors appearing on the Website and in the Application as soon as possible.

§12 Intellectual property

1. All copyrights to the Service and all content posted in the Service by the Service Provider, in particular the rights to the Service Provider's logo, the appearance of the Service, the Services offered in the Service, and the syllabus (micro-skill tree and knowledge base) belong exclusively to the Service Provider.

2. Any violation of the above rights of the Service Provider may result in civil and criminal liability.

3. Trademarks published in the Service are protected under the provisions of the Industrial Property Law of June 30, 2000, and any use of them by Service Recipients or other unauthorized persons without the prior written consent of the Service Provider is prohibited.

§13 Final provisions

1. The Service Provider is not responsible for difficulties in the implementation of the Service caused by random factors independent of the Service Provider (including factors dependent on the User, Third Parties or Force Majeure).

2. The Service Provider reserves the right to make changes to the Regulations. Each update is marked with the date from which its provisions apply.

3. In the event of a significant change in the terms of the Agreement, the User will be informed by e-mail at least 14 days before the planned changes. The User has the right to terminate the Agreement until the planned changes take effect. Failure to notify of the intention to terminate the Agreement or its non-termination by that time is considered as the User's consent to the provision of the Agreement on terms consistent with the new Regulations.

4. A significant change in the terms of the Agreement is considered to be a significant change in the Regulations, Privacy Policy or the Price List of current subscriptions.

5. Insignificant changes to the Regulations and Privacy Policy, changes in the scope, functionality and/or type of Services provided (not violating the Regulations), and changes in the Price List of services other than current subscriptions do not constitute a significant change in the terms of the Agreement.

6. Matters not regulated in the Regulations are subject to the relevant provisions of Polish law and/or provisions applicable to the place of residence of the consumer.

7. In the event of a change and/or invalidation as a result of a final court judgment of any of the provisions of the Regulations, the remaining provisions remain in force.

8. All disputes between the Service Provider and the Service Recipient will be settled by the court having jurisdiction over the Service Provider's place of residence.

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